I just purchased the pro version of WP User Avatar and am having problems getting it to work. I am using Woocommerce with WCMP and would like the uploader to be used by both customers and vendors.
It has a telephone in the upper right corner – when I click on it, the media uploader pops up, but then the page navigates to the vendor dashboard before I can upload a photo. I am also unsure as to why there is a telephone as an icon and a “t” icon in the lower right corner.
Any way you can help would be appreciated.
User avatar plugin allows your customer to put their avatar image during registration on woocommerce. Please send us your admin details at firstname.lastname@example.org so we can check it at your end. We have not tested it with WCMP plugin.
I sent an email but have not heard anything back. Please advise.
Sorry for Delay, Due to the holiday of Diwali Festival we were unable to reply you, So we are sorry for your all inconvenience you had.
#1 Your icon issue is resolved
#2 I have registered as a vendor on your site for a testing and I am able to apply avatar without any issue at your end. You can check it here http://poppypost.com/wp-admin/users.php
Similarly, any user is registered on your site is able to set an avatar according to it. You can also set default avatar according to role-based from the backend.
I hope your all query is resolved at your end.
I tried myself when creating a new user. What I found is that if I just select the right photo immediately and register, it works. But if I select one photo, then try to change it to another photo (before hitting the register button), the uploader just times out. Hitting the trash icon doesn't clear it up for me.
Additionally I am trying to use the shortcode [avatar_upload] on the My Account page so a user can update their picture if needed, but it is not working there at all.
I have checked edit account page of woocommerce where avatar uploader is displayed three times. Are you inserted multiple avatar uploader shortcodes there? Please let me know. I changed avatar there as a guest account and avatar is changed successfully.
Trash icon is used to delete the current avatar and it will display the previous avatar, I am able to delete the current avatar at your end.
After I select the image I would like to use, instead of uploading, the page redirects automatically to this page, and I can't get it to not redirect each time I try it: http://poppypost.com/vendor-dashboard/
As you said "After I select the image I would like to use, instead of uploading, the page redirects automatically to this page, and I can't get it to not redirect each time I try it: http://poppypost.com/vendor-dashboard/ " I am sorry this is not possible to redirect to the page automatically. You have to click on the avatar image or avatar uploader manually to redirect on a particular page.
You need to insert the link in "Profile Link" at "advanced settings" under plugin settings. I have inserted the link already at your end. Your plugin is very well working with woocommerce. If you still think the plugin is not suitable for you we provided a refund section on the User avatar main plugin page.
The Avatar uploader is working now under Account Details, but for some reason there are two staggered uploaders instead of one - see attached screenshot. Can this be fixed?
Sure we will resolve this issue. we need your FTP details because somewhere hook is calling two times and it is risky for your site to work directly using plugin editor. We have admin details of yours only need ftp details. You can send me at email@example.com
I sent the ftp details a couple days ago. Please let me know when you have an update, thanks.
Yes, we have received your mail and sent you to email regarding this issue.