Ive asked this question before but never got it resolved.
drop down categories – I have a list of countries. They are NOT displaying alphabetically, despite the fact they are listed in priority number and set to filter as such.
My feeling is the fact I have one company listed as several countries, what happens is that it over rides the country drop down setting.
so I have company A set to location X, Y, Z
in drop down it shows
country y <—-
country z <—-
country d, etc…
so it must work if you set up a specific company PER country. this is not going to work and is a bug – I cant set up a company multiple times just to get a country drop down listed alphabetically!
Have you inserted proper category order at add marker/marker categories? Please send me the screenshot of your marker categories so I can check you have assign proper priority order or not.
each country alphabetically is 10, 20, 30. etc.
You can see on the site - that what happens is that each location / country is correct alphabetically.
However, when a location has 2 categories, then thats when category numbers DO NOT WORK!!
so on my map, under United States, you see united arab emirates... then Oman, Qatar, Bahrain, etc.
thats because that particular company is set to several locations.
If you have one location per category, then alphabet works fine, but if you have two or more - then the priority gets confused.
This is a bug I raised a few months ago and still is not resolved.
I would like to get this sorted please.
It is really strange, I checked this issue at my end and I am not facing this issue. I have assigned the single location to multiple categories and I am getting the proper response as expected. Category Priority order Works properly. I need to examine at your end so please give me wp-admin details at email@example.com so I can check it. I am getting the only single location in your United States category.
To display your locations alphabetically you have to set the sorting order in "Ascending" at listing settings under add/manage map page and your issue will be resolved. I have enclosed screenshot for more understanding.
Did you set 'ascending' in sorting order at listings settings under add/manage map page? Please let me know. I already sent you screenshot in my previous reply.
as you can see - numbers are ordered correct - but drop down does NOT work if you have a single location set to TWO or more categories, the category order is no longer alphabetical.
We are sorry for the delay, I was on leave so I couldn't reply you on time. I am not able to login to your dashboard. Previously you have provided us temporary account details but now this is not working. Please provide me proper details so we can resolve your issue asap on priority.
thats the FIFTH time I've sent an email to you(!)
Can you PLEASE check your spam filters or something as this is getting annoying now.
I chased up again and you promised you would look into this on 7/12/17 before site went live - and have sent numerous requests since then, including 5 emails in jan alone.
This has been going on all this time and the client is on my back to resolve this as you can imagine - as now site is up and running it all look very unprofessional.
We are sorry for your all inconvenience you had, I think you have skipped my mail which I sent you on 29 Jan.
I have sent you that mail.
I checked your issue and found, where the only single category is selected there is no issue but when we select multiple categories to a single location than category priority is set according to the first category select and display it on a frontend.
For example, I checked your "Gulftec Engineering" location where the United Arab Emirates is the first category selected and then others category are selected. So category order assumes this category as a United Arab not consider as a Bahrain. The same case is applied to other locations also.
Now the only solution is you have to create same locations multiple times and assign the category to them according to it. Multiple category selections will create an issue.
What you are suggesting is a REALLY bad idea.
I already tried that for a Singapore / Indonesia... for Cogsdill APAC as example.
Then you see the same company listed MULTIPLE times when you search for company names.
It really is a terrible user experience.
Surely you have to admit this is a bug and there must be some code that doesn't require you to have to put in multiple locations? Its a pretty standard request to use a map where a single office looks after multiple locations.
Ideally, I want to list EVERY country in the world in the drop down, and let the right company be linked to that country - and can't do that as the ones I have are not even working.
Yes, you are right we tested this at our end by selecting multiple categories to a single location, our categories order is changed. So this is a bug in the plugin occur only when multiple categories are selected to the single location. If the single category is selected there is no issue.
Please provide us your FTP details so we can resolve this issue as soon as possible at your end. We promise to give you best support from our side and sorry for your all inconvenience you had.
We have confirmed it as a bug and working on it. We'll update your copy asap and will notify you.
I am still waiting for your answer regarding the map issue, could you please enlighten me.
You said it was a bug and were looking into it. Last thing you told me.
Yes thats working alphabetically - but please turn this off as soon as! I can't have any design changes without client approval.
But what I need is the drop down list (as it is already) working alphabetically. Not a new overlay.
Your work is going on and back to you very soon.
Please check it now, we have resolved your issue. Please do the hard cache refresh because you might be facing a cache issue.
Thank you very much!
Will this now be built into any new updates to the plug-in?
Thank you very much for your time and very well cooperation.
Thank You :)