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The error message is:
Update Failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

I am using version 4.02 and trying to update to the latest version (I received a notification to update).

Unfortunately I do not have FTP access to the site so any suggestions related to FTP are not possible.

Do you have any suggestions as to what I can do to install the latest version?


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