Recently discovered a plugin conflict with the plugin Seriously Simple Podcsting (https://wordpress.org/plugins/seriously-simple-podcasting/). The issue is when WP User Avatar is enabled the “Download File” link in SSP doesn’t work. I disabled WP User Avatar and then the download links work.
I can provide admin access to a staging version of the site. Let me know.
Yeah please provide us admin details so we can check it at your end.
Thank you very much for your information, yeah you are right I followed your all mentioned steps and I am getting network error on file download after user avatar plugin activation. After deactivation of the plugin download works. We need to inspect the issue deeply. So please send us your FTP details at email@example.com so we can inspect it and debug it.
This is my IP address 126.96.36.199 for you.
Yeah, we have received your details, but FTP is not connecting at my end I tried multiple times. Please send us proper details so we can resolve your issue soon.
Username and password are correct. I just tested it to make sure. Thanks!
I have sent you mail please check it.