Hi, I need help with avatars. It seems tha WP User Avatar has no effects on my user profiles.
I tried to change avatar but even if I see the right avatar in WP User Avatar, then the avatar that the site show is the previous one. In fact In my user profile I have another user avatar section that shows the previous avatar… but in that section I can’t delete it. You can see in attachment.
It seems that the avatar of the users was uploaded with another previous plugin and now avatars can’t be overridden.
Have you any ideas how to fix the problem?
It is really strange, Please send me wp admin details at firstname.lastname@example.org so we can check it at your end.
Thank you very much for your details, I am able to change avatar without any issue. I tried it multiple times and everytime avatar is changed. I have enclosed screenshot.
Have you tried with your account or another? The problem is only with users that already have the avatar. With the new ones the are no problems.
I tried with your provided credentials. I am not getting any issue with that.
Yes, I confirm, that is the reason why I opened this ticket. So I suppose that there is no solution...
This question is now closed