I have one site which is my working i n progress site and one which is being worked on by someone else, before going live. (he was getting cranky so we split so our work didn’t interfere with the other before we make the site live in 2 weeks.) I have nearly finished, I have all the marker categories the maps made, a heap of listings added and working. However I want to just backup the plugin as it has in the settings page or the last option, and transfer it across as a SQL file. i am able to make the backup ok, but then I go to upload it on the new site, it says UPLOAD SUCCESSFUL but no maps, marker categories or anything are copied across. Am i doing it wrong?
I make a backup file, I download it to PC, then I go to other site with WP maps pluging and try to upload, it says upload successful but doesn’t work. Am I missing something?
The site It is working and I would like to back up FROM
The site that has wp maps plugin, which I upload to, which then doesn’t work
Please advise if you need logins for either I will PM them or email
Did you follow this guide tutorial https://wpgmp.flippercode.com/docs/how-to-take-a-backup-of-your-plugin/ at your end? If not please follow this and your issue will be resolved.
Please send us your wp-admin details at firstname.lastname@example.org so we can check it at your end.
Sorry for the delay, I was on leave so couldn't reply you. Yeah we have found an issue with the plugin please send us your wp-admin details and ftp details, so we can resolve this issue at your end as soon as possible. You can send us at email@example.com
Yeah, we need also your FTP details so we can go further because we have to make changes to plugin core files.
I don't use FTP I don't know what they are or do and I don't need to learn. Can you just load the backup of the plugin onto the site? It's not like I am asking you to build me a space station
I have given your issue to our developer team and they are looking on it.
We are sorry for your all inconvenience you had, I already gave your issue to our developer team and they are looking on it. We will try to resolve your issue until tomorrow.
we remind you again you have not provided us FTP, we will work on the using editor and we will take care of work but it may be chances of site breakdown. Please provide us FTP so we can work confidently.