Lots of Slow Errors

You are here : Home / Lots of Slow Errors

open
Public
Good or Bad - Rate our Support

Last week one of my WordPress sites was taken down by a lot of slow errors from the WP User Avatar free plugin. Any ideas how to remedy this?

Here are some examples from the logs:

[0x00007ffc38f788a0] wpua_get_avatar_filter() unknown:0
[0x00007f1b95d1bbc0] get_avatar() /www/wp-content/themes/compassion-v1.6/functions.php:266
[0x00007f1b95d22828] wpua_has_gravatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:110
[0x00007f1b95d21920] wpua_has_gravatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:347
[0x00007ffc38f77d70] wpua_get_avatar_filter() unknown:0
[0x00007f1b95d1f3e8] get_avatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:535
[0x00007f1b95d1e208] get_wp_user_avatar() /www/wp-content/plugins/wp-user-avatar/includes/wpua-functions.php:36
[0x00007f1b95d1df88] get_wp_user_avatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:338
[0x00007ffc38f788a0] wpua_get_avatar_filter() unknown:0
[0x00007f1b95d1bbc0] get_avatar() /www/wp-content/themes/compassion-v1.6/functions.php:266
[0x00007f1b95d22828] wpua_has_gravatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:107
[0x00007f1b95d21920] wpua_has_gravatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:347
[0x00007ffc38f77d70] wpua_get_avatar_filter() unknown:0
[0x00007f1b95d1f3e8] get_avatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:535
[0x00007f1b95d1e208] get_wp_user_avatar() /www/wp-content/plugins/wp-user-avatar/includes/wpua-functions.php:36
[0x00007f1b95d1df88] get_wp_user_avatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:338
[0x00007ffc38f788a0] wpua_get_avatar_filter() unknown:0
[0x00007f1b95d1bbc0] get_avatar() /www/wp-content/themes/compassion-v1.6/functions.php:266
[0x00007f1b95d22828] wpua_has_gravatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:107
[0x00007f1b95d21920] wpua_has_gravatar() /www/wp-content/plugins/wp-user-avatar/includes/class-wp-user-avatar-functions.php:347

Public
Hello,
It seems your plugin is not activated properly thats why you are facing this issue. Please reactivate your plugin and your issue will be resolved.

Thanks
#1
Public
I tried that yesterday. The plugin was deactivated for 2 days and I reactivated it for yesterday. By the end of the day the site was down again. Once I deactivated the plugin everything was running smoothly.
#2
Public
ok, that mean when you activate the plugin your site is down and when you deactivate it your site is running smooth. Its' really strange, please send me your wp login details at support@flippercode.com so i can also check it at my end and resolve your issue.

Thanks
#3
Public
I'm sorry, but I'm not going to send you my login details. I'm not sure who you are or if I can trust you. Is there another option that doesn't give you access to my site?
#4
Public
Hello,
I am sorry there is no any other option. We need to inspect any other plugin or any your theme file is conflict with our plugin and creating issue that's why we need login details otherwise we don't need it. If you are uncomfortable we will not force you.

Thanks
#5

Please login or Register to Submit Answer

Customize Product according to your requirements?

We will be glad to discuss any of your needs related to our wordpress plugins . if any of functionality you'd like to see in products, you can reach us by via email hello@flippercode.com.